Services
Management Consulting and Organizational Assessment
April Boyington Wall, Principal of Whole Systems Change Inc. holds the professional designation of Certified Management Consultant (CMC). The CMC certification program is internationally recognized and intended to provide management consultants with leading edge educational training in addition to practical assistance in dealing with clients and client organizations.
The CMC designation is conferred by the Canadian Association of Management Consultants (CMC-Canada). Established in 1963, the mission of CMC-Canada is to foster excellence in management consulting services. It is the recognized national body representing over 3,500 individual and firm members and is the largest professional association of management consultants in the world. With local chapters in major centres across Canada, CMC-Canada administers the profession’s strict Code of Professional Conduct and the program leading to the Certified Management Consultant (CMC) designation.
Following approaches recommended by the management consulting profession, and our own six factor model, our organizational assessments involve a comprehensive analysis of organizational capacity – from culture, leadership and strategic direction to sales and marketing, production, and information technology infrastructure. While we specialize in the human aspect of business and administrative effectiveness, our credentials ensure that we address the full spectrum of organizational issues that affect productivity. Where necessary, we help you locate additional professional assistance in areas outside our primary expertise.
Our approach helps you identify the root cause of business problems or the key opportunities for improvement or breakthrough. We use a range of techniques to assist in the assessment and diagnosis process, including the following:
- Document review
- Development of interview protocols
- Focus group sessions
- 360 degree management assessments
- Readiness for change diagnosis
- Training needs assessment
- Assessment reports with recommendations