Services
Strategic Communication and Business Writing Services
Strong focused communication is a key ingredient for creating organizational change that lasts. Our business writing services support and enhance the hard work and effort you’ve invested in creating organizational change to ensure that those affected:
- understand the rationale for the new change or approach
- learn how the change affects them or may impact their work
- have a chance to contribute their ideas, voice their concerns or feel that they have some ownership in the change
- are clear about what is expected of them, or how to use the new approach
- know how to get help if they’re confused or having problems
- have the opportunity to discuss ideas and comments with others — particularly peers — to learn tips and best practices for using the new approach, program or policy
- can learn what others have to say about the change – particularly customers or other key stakeholders
- have a resource which serves as the organizational memory for important corporate issues – providing very specific detailed information about critical policies, programs, training sessions or procedures
Good communication must be timely, comprehensive, authentic and realistic. It shouldn’t make promises that can’t be kept. It also needs to be responsive – acknowledging concerns and questions—doing so in a way that is accessible to the entire spectrum of the audience.
Our writing and communication services are all of the above – strategic and compelling. Whether the material is developed as part of a comprehensive communication strategy, or something as simple as an invitation to attend a focus group session, we ensure that our communication delivers the message in a timely, clear and accessible manner, and that it gets the results you need.
Our strategic communication and business writing services include development of:
- Communication strategies
- Reports and assessments
- Executive briefings
- “Ghosting” internal documents
- Case studies, role plays, and scenarios
- Manuals
- Job aids
- Corporate presentations
- Interactive sessions